ALL IN HOUSE DESIGNS AND CUSTOMS HAVE A 1-5 BUSINESS DAY TAT. RUSH TAT IS 1-2 BUSINESS DAYS ( ANY UPDATES ON TAT WILL BE MADE IN THE MLA FACEBOOK GROUP)



Returns/Exchanges/Policies

MONEY BACK GUARANTEE!
  • If you are not satisfied with your purchase, just send back the fabric. Within 3 days of receiving. 
  • Please handle all items with care and return in the same condition as when they were received.
  • FABRIC MUST BE UNCUT AND UNWASHED.
  • If an item has been cut, washed or altered, it is not eligible for a refund.
  • Return within 3 days from receiving your order and we will issue you a refund.
  • Refunds are processed to your original form of payment within 5-7 business days of the returned item(s) arriving back to our facility.
  • SHIPPING IS NOT REFUNDED.
  • Shipping the return back for a refund or exchange is at the cost of the customer.
  • If an order is refused, the return postage amount that it costs to do so will be taken from the return amount. 

CUSTOM ORDERS, DISCOUNTED ITEMS & SCRAP PACKS ARE FINAL SALE.

USPS/UPS claims

  • If your order has not moved in 3 days please contact us and we will take care of any claims and speaking to UPS/USPS.
  • If your order arrives damaged by the mail carrier please contact us at ContactUS@MLAFabrics.com within 24 hours to insure all claims are done in a timely manner.
  • Once orders that are deemed lost by the mail carrier they will then be eligible for replacements. 

Please note: We reserve the right to research the original purchase, and to limit or decline refunds. Lost or damaged items are not replaceable.

Damage Claims
All damage claim request must be made within 24 hours of delivery. After 24 hours, all damage claims will be considered null and void.

 

Address Change
Please make sure to check address when checking out. Address changes after checkout will NOT be allowed.

  • Only orders within 60 minutes of ordering can be canceled due to wrong address. Please be sure to double check addresses. 

FOR ANY ISSUES PLEASE EMAIL 

Contactus@mlafabrics.com