- If you are not satisfied with your purchase, just send back the fabric. Within 3 days of receiving.
- Please handle all items with care and return in the same condition as when they were received.
- FABRIC MUST BE UNCUT AND UNWASHED.
- If an item has been cut, washed or altered, it is not eligible for a refund or exchange.
- Return within 3 days from receiving your order and we will issue you a refund.
- Refunds are processed to your original form of payment within 5-7 business days of the returned item(s) arriving back to our facility.
- If something is wrong with your order incorrect scaling or wrong print please contact us at the email below and we will get you the correct one sent out. You will be sent a label to return the incorrect fabric which must be UNCUT and UNWASHED. If fabric is cut or washed it will not be eligible for an exchange or refund.
- SHIPPING IS NOT REFUNDED.
- Shipping the return back for a refund or exchange is at the cost of the customer.
- If an order is refused, the return postage amount that it costs to do so will be taken from the return amount.
CUSTOM ORDERS, DISCOUNTED ITEMS & SCRAP PACKS ARE FINAL SALE.
- If your order has not moved in 3 days please contact us and we will take care of any claims and speaking to UPS/USPS.
- If your order arrives damaged by the mail carrier please contact us at ContactUS@MLAFabrics.com within 24 hours to insure all claims are done in a timely manner.
- Once orders that are deemed lost by the mail carrier they will then be eligible for replacements.
Please note: We reserve the right to research the original purchase, and to limit or decline refunds. Lost or damaged items are not replaceable.
All damage claim request must be made within 24 hours of delivery. After 24 hours, all damage claims will be considered null and void.
Please make sure to check address when checking out. Address changes after checkout will NOT be allowed.
MLA Fabrics does not allow refunds on any custom orders. If for any reason an order is to be refunded for a non MLA issue a 6% fee of the total will be deducted from the refunded amount.
Custom designs are NOT eligible for returns, refunds or exchanges.
FOR ANY ISSUES PLEASE EMAIL